Smaller Boxes, Bigger Rewards: How to Survive the Holidays in Ecommerce
In an increasingly on-demand world, consumers want more from their online shopping experience – whether that means faster delivery, free shipping or one-step returns.
As customer expectations continue to rise, businesses need to balance the speed and efficiency of their e-commerce offerings with the impact of rising freight costs. By doing so, they can identify what we call “the perfect package”, which means having the smallest amount of packaging material needed to optimise product protection.
DIM Weight and Rising Freight Costs
Recently, major carriers have implemented higher pricing schemes tied to box size. The announcements follow the dimensional weight (DIM) price hike that came into effect earlier in 2015 for all ground packages.